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United Web Host – Privacy Policy

Last Updated: [24-Nov-2025]

United Web Host (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website, hosting services, and related products.

1. Information We Collect

1.1 Personal Information

When you register or use our services, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Payment information (processed securely by third-party gateways)
  • Domain registration details (WHOIS data)

1.2 Account & Usage Data

We may collect:

  • Login records
  • IP addresses
  • Browser/device information
  • Service usage logs
  • DNS records
  • Support communication history

1.3 Payment Information

We do not store full credit card or payment data.
Payments are securely processed by trusted third-party payment processors (e.g., Stripe, PayPal, SSLCommerz, etc.).

2. How We Use Your Information

We use collected data to:

  • Create and manage your hosting account
  • Process payments and invoices
  • Provide customer support
  • Improve service performance
  • Monitor security and prevent fraud
  • Communicate updates, notices, and marketing offers (you may opt out anytime)
  • Comply with legal and regulatory requirements

3. Cookies & Tracking Technology

We use cookies to:

  • Keep you logged in
  • Store website preferences
  • Analyze website performance
  • Improve security

You may disable cookies in your browser, but some website features may not work.

4. Data Sharing & Disclosure

We do not sell your personal information.

We may share information with:

4.1 Service Providers

  • Domain registrars
  • Payment gateways
  • Email service providers
  • Security partners (e.g., anti-abuse systems)
  • Server infrastructure providers

4.2 Legal Requirements

We may share data if required by:

  • Law enforcement
  • Court orders
  • Fraud and cybersecurity investigations
  • Compliance with the Bangladesh ICT Act or international hosting laws

5. Data Security

We implement strong security measures to protect your information:

  • SSL encryption
  • Firewall protection
  • Intrusion detection systems
  • Regular security audits

However, no system is 100% secure. Users are responsible for using strong passwords and safeguarding their accounts.

6. Data Retention

We retain your information:

  • As long as your account is active
  • For billing and tax compliance
  • For resolving disputes
  • For preventing fraud

After account closure, some data may be kept for legal or security reasons.

7. International Data Transfers

Depending on server location or domain services, your data may be processed in:

  • Bangladesh
  • USA
  • Europe
  • Asia

All transfers follow international data protection standards.

8. Your Rights

Depending on your country or region, you may have the right to:

  • Access your personal data
  • Update or correct your information
  • Request deletion of your data
  • Request a copy of your data
  • Withdraw consent for marketing communications

To exercise these rights, contact us at info@unitedwebhost.com

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.

10. Children’s Privacy

Our services are not intended for individuals under 18.
We do not knowingly collect information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Continued use of our services after updates means you accept the changes.

12. Contact Information

For questions or privacy concerns, contact:

United Web Host
Email: info@unitedwebhost.com
Website: unitedwebhost.com
Address: New York, United State

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